Hannah, Mosman 

We were connected to Hannah through a recommendation from a Sydney certifier. Hannah had already chosen a builder and gained strata approval with rough plans she had developed herself. 

"I was determined that I could navigate the process myself", she said when we first were put in contact. 

Her project, being a renovation of a bathroom that included moving a wall plus some other structural works - required the project to go through the Complying Development Process (CDC). 

"But once I started working with the certifier and required a Class 2 design practitioner, I maybe could have worked it out myself, but getting the guidance of someone who has already worked the process made it so much easier." 

Hannah was the perfect client for our service, ready and willing to do the work required to get her renovation build-ready and just needed a small amount of guidance to navigate the process efficiently. 

"TightKnit had a recommendation for every consultant I needed, guides on what to ask for, the traps to be aware of. To have that support through the process, it just felt good." 

Hannah continued to work with the certifier, collecting all the documentation required as requested by the certifier's checklist. Confidently managing her own project to having the approval documents she needed for the builder to begin her apartment renovation. 

"The whole process is so much more complicated than I could have ever imagined, what people are asking for isn't clear, there is so much jargon and everything needs to be perfect. Having a guide, a project partner in TightKnit, it was invaluable."